BD CAMPAIGN OPERATIONS · ACTION PLAN

Weekly BD Outreach Plan & Sequences

Target Week: August 3 to August 8, 2026 | Operators: Jose Suarez & Diane

OUTREACH CADENCE ACTIVE

Execution focused on Michigan, Maryland, North Carolina, and Texas.

Three primary email sequences, call scripts, objection handling matrix, and reply triage procedures. Jose leading MI, MD, and NC eVP setup. Diane leading Texas corridor expansion & NC account follow-ups.

Five-Day Operating Plan

Five-Day BD Action Plan

Monday, Aug 3

Michigan Launch

  • Corewell Health post-agreement stabilization outreach.
  • Monitor Wisconsin signals.
Tuesday, Aug 4

Maryland Execution

  • Outreach to Johns Hopkins, MedStar, UMMC.
  • Reference Safe Staffing Act compliance.
Wednesday, Aug 5

North Carolina & Texas

  • Jose: Execute NC rural account shortlist outreach & eVP setup.
  • Diane: Texas corridor (Gonzales/Luling) & NC follow-ups.
Thursday, Aug 6

South Carolina & TX

  • Diane: Texas corridor procurement calls (Gonzales / Guadalupe).
  • Jose: SC regional demand monitoring.
Friday, Aug 7

North Dakota & Review

  • Golden Acres Manor cross-sell follow-ups.
  • Compile pipeline metrics for next week.
Campaign Configurations

Target Segment & Cadence Matrix

Parameter Michigan (MI) Campaign Maryland (MD) Campaign North Carolina (NC) & Texas (TX)
Campaign ID MI-STAB-2026-08 MD-STAFFCOMM-2026-08 NC-RURAL-2026-08 / TX-CORRIDOR-2026-08
Target Segment Corewell Health facilities, independent community hospitals Johns Hopkins, MedStar Harbor, MedStar St. Mary's, UMMC NC rural hospitals & TX Luling/Gonzales/Guadalupe corridor facilities
Lead Operator Jose Suarez Jose Suarez Jose (NC eVP Setup) & Diane (TX Corridor & NC Follow-ups)
Cadence Type 3 email touches + 1 phone call (Day 1, 4, 9 email; Day 5 call) 3 email touches + 1 phone call (Day 1, 4, 9 email; Day 5 call) 3 email touches + 1 phone call (Day 1, 4, 9 email; Day 5 call)
Key Differentiator MConnect portal registration & post-agreement stabilization support Safe Staffing Act mandate + labor spending disclosure law State eVP public procurement setup & direct hospital district outreach
Exclusions Restricted MSPs (CSU, TRIO, MedSolutions, Shiftmed, DNA) Ascension Saint Agnes Hospital (excluded). Restricted MSPs. Restricted MSPs (CSU, TRIO, MedSolutions, Shiftmed, DNA).
Email & Call Templates

Outreach Sequences & Scripts

Michigan Touch 1 (Day 1)

Subject: Supporting staffing stabilization at [Facility Name]

Hello [Contact Name],

Following recent contract agreements across Michigan health systems, many facilities are focusing on stabilizing unit coverage while new schedules take effect.

MNA Healthcare provides travel RNs, LPNs, and CNAs to help community hospitals bridge transition periods without overwhelming core staff. We operate with customized rate sheets and transparent placement terms.

Would you be open to a brief 10-minute call this week to discuss backup staffing options for [Facility Name]?

With appreciation,
Jose Suarez
Business Development Specialist
MNA Healthcare
Office: 954-488-3801 | Fax: 954-944-2484
Email: jsuarez@mnahealthcare.com

Maryland Touch 1 (Day 1)

Subject: Clinical staffing committee alignment at [Facility Name]

Hello [Contact Name],

With Maryland's Safe Staffing Act requirements in force and new reporting guidelines for contracted labor, health systems are reviewing vendor partnerships to ensure full committee alignment.

MNA Healthcare holds an active, non-expiring Maryland Nursing Pool License. We support regional facilities with travel RNs, LPNs, and CNAs to maintain unit ratio targets during peak census periods.

Are you available for a quick 5-minute conversation to see how MNA can serve as a backup agency resource for [Facility Name]?

With appreciation,
Jose Suarez
Business Development Specialist
MNA Healthcare
Office: 954-488-3801 | Fax: 954-944-2484
Email: jsuarez@mnahealthcare.com
Internal Focus Brief

Weekly BD Focus Email Draft

Subject: BD Focus Week of 08/03/26

Good morning,

Primary focus:
- Outreach (calls)
  - MI, MD, NC, TX
  - Recruiter-sent leads
- Michigan: follow up on Corewell Health post-agreement stabilization opportunities and continue MConnect portal registration
- North Carolina: execute Jose-owned rural/public-account expansion shortlist and eVP public-procurement setup; Diane leading NC account follow-ups
- Texas: Diane leading Texas corridor expansion (Gonzales Healthcare, Guadalupe Regional, PAM Luling)

Secondary focus:
- MSPs
- Government accounts
- Wisconsin: structural shortage persists but no new actionable signal this week
- South Carolina: regional shortage monitoring and pipeline review
- North Dakota: Golden Acres Manor cross-sell follow-up calls

Please let me know if you have any questions or need me to prioritize anything else.

With appreciation,
Jose Suarez
Business Development Specialist